Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
Are all items sold on Love Luxury authentic?
Yes, every item undergoes a rigorous multi-point authentication process by our in-house experts to ensure 100% authenticity before it is listed.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 14-day return window for most items, provided they are in their original condition with all security tags and packaging intact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna.
Do you offer international delivery?
Yes, we ship to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.